Careers at RhythmOne

We're looking for smart, creative and passionate individuals looking to join a dynamic team helping to shape the future of desktop and mobile advertising. Your opinions will be heard and your individual input encouraged, as we feel that every employee is integral to our success and has much more to offer than fits in a job description.

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Account Manager

Los Angeles, AK, United States

Account Manager

RhythmOne has an outstanding opportunity in our fast growing sales support team as Account Manager.  As an Account Manager, you will be responsible for working as a partner with your Account Executive(s) on the Sales team to respond to RFPs and build proposals, launch and monitor campaigns for delivery and performance, as well identify opportunities to upsell to your clients.

RESPONSIBILITIES 
Pre-Sale:

  • Proposal Building – both Excel and PowerPoint in conjunction with the AE
  • Product knowledge – pricing, inventory, mocks, pricing, ad-products, and creative specifications
  • Provide supporting research for recommended media strategies
  • Work with internal teams to create a campaign that aligns with client goals
  • Communicate with clients to understand all RFP submissions along with AE’s
  • Work with Sales to ensure Sales Force is up to date

Post-Sale:

  • Own each client campaign from IO through post-delivery reporting
  • Interface with Operations regarding campaign trafficking
  • Work with Pricing and Yield Management team to ensure campaigns are successfully optimized for performance and delivery
  • Ensure that client engagements related to your portfolio result in high satisfaction and high performance
  • Create and maintain client pixels, process IOs, prepare creative/tags for trafficking, manage billing
  • Confirm 3rd Party tracking elements are recording at the onset, during and post campaign delivery and trouble shoot for any tagging or creative discrepancies
  • Provide regular reporting, analysis and actionable insights in the context of client KPIs and business objectives
  • Oversee the incremental growth and renewal of portfolio
  • Work closely with the sales team to establish goals and renewal recommendations for our varied client set
  • Provide month end billing and reconciliation reporting
  • Domain expertise and understanding of industry trends and developments

Relationship Management:

  • Provide World Class Client Service by communicating to clients in a proactive, consistent and informative manner
  • Develop and maintain deep expertise of RhythmOne products and best practices to provide value to customers
  • Develop an ongoing relationship with agencies/advertisers 

 Desired Skills and Experience

QUALIFICATIONS 

Work Experience:

  • Must be passionate about the digital media space and have terrific grasp of the landscape
  • At least 2-3 years’ experience in online account management/client services, online sales planning/buying or ad networks (display & video a plus)
  • Detail oriented with ability to multi-task in a fast moving start-up environment
  • Effective project management and excellent time management skills

Technical Skills:

  • Proficiency with Excel, PowerPoint, and Word
  • Knowledge of ad serving, verification and reporting tools: DCM, Innovid , Sizmek, MOAT, DoubleVerify, IAS, etc
  • Experience with CRM solution such as SalesForce
  • Familiarity with ComScore, Nielsen

Exceptional Character:

  • First class client service ethos
  • Outstanding interpersonal and communication skills
  • Dedication to going the extra mile
  • Proactive problem solving capabilities
  • Entrepreneurial and team oriented spirit
  • Fun, Dynamic Individual

Education:

  • Bachelor’s Degree or higher

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